Effective Date: November 10, 2026
Website: https://alxzo.com/

Welcome to ALXZO. Your privacy is important to us. This Privacy Policy explains how ALXZO (“we,” “our,” or “us”) collects, uses, stores, protects, and shares information when you visit our website, browse our products, make a purchase, or interact with our services.

By accessing or using https://alxzo.com/, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand how your information is handled.

We are committed to maintaining transparency, protecting your personal information, and providing a safe and trustworthy online shopping experience.

1. Information We Collect

When you visit or interact with ALXZO, we may collect certain information to operate our website, process orders, improve our services, and provide a better shopping experience.

The information we collect may include the following:

A. Personal Information

When you place an order, contact us, subscribe to our newsletter, or communicate with our customer support team, we may collect personal information such as:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details and purchase history
  • Information you voluntarily provide through contact forms or messages

We only collect personal information that is reasonably necessary for legitimate business purposes.

B. Automatically Collected Information

When you access our website, certain information may be collected automatically through your browser or device.

This information may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device type and operating system
  • Pages visited on our website
  • Date and time of your visit
  • Referring website or source
  • Time spent on individual pages
  • General website usage and interaction information

This information helps us understand how visitors use our website, identify technical problems, improve website performance, and enhance the overall user experience.

C. Transaction and Payment Information

If you purchase products through ALXZO, information necessary to process your order may be collected.

Payments may be processed through third-party payment service providers. Depending on the payment method, these providers may collect and process payment details in accordance with their own privacy policies and security practices.

We do not intend to store complete payment card details on our website unless a payment service specifically requires and securely supports such processing.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and fulfill customer orders.
  • To arrange product delivery and shipping.
  • To communicate order confirmations and updates.
  • To respond to questions, complaints, and customer support requests.
  • To improve our website, products, and services.
  • To personalize website content and shopping experiences.
  • To understand visitor behavior and website traffic.
  • To maintain website security and prevent fraudulent activities.
  • To administer promotions, discounts, or newsletters when applicable.
  • To display relevant advertisements through advertising partners.
  • To comply with applicable legal and regulatory obligations.

We do not sell customers’ personal information simply for the purpose of selling personal data.

3. Cookies and Tracking Technologies

ALXZO may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember user preferences, and support advertising services.

Cookies are small text files stored on your device when you visit a website. They help websites recognize browsers and remember certain information about visitors.

We may use the following types of cookies:

A. Essential Cookies

These cookies help our website operate properly. They may support essential functions such as website navigation, shopping cart functionality, checkout processes, and security.

B. Functional Cookies

Functional cookies may remember your preferences, language settings, and other choices to provide a more convenient browsing experience.

C. Analytics Cookies

Analytics cookies help us understand how visitors interact with our website, including which pages receive the most visits and how users navigate between different sections.

We may use third-party analytics services for this purpose where configured.

D. Advertising Cookies

Advertising cookies may be used by ALXZO and third-party advertising partners to display advertisements, measure advertising performance, limit repeated advertisements, and provide advertising that may be relevant to your interests.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality, including shopping cart and checkout features.

4. Google AdSense and Third-Party Advertising

ALXZO may use Google AdSense, a third-party advertising service provided by Google, to display advertisements on our website.

Google and other third-party vendors may use cookies, web beacons, IP addresses, browser information, device identifiers, and similar technologies to collect information when visitors access pages containing advertisements.

These technologies may be used to:

  • Display advertisements on our website.
  • Deliver advertisements based on previous visits to this or other websites.
  • Measure advertisement impressions and clicks.
  • Understand advertising performance.
  • Limit the number of times a particular advertisement is displayed.
  • Help provide more relevant advertisements to visitors.

Google’s use of advertising cookies enables Google and its partners to serve advertisements to visitors based on their visits to ALXZO and/or other websites on the internet.

Third-party vendors, including Google, may place and read cookies on visitors’ browsers or use web beacons and IP addresses to collect information as a result of advertisements being served on our website.

We do not directly control the cookies or tracking technologies used by independent advertising providers.

Manage Personalized Advertising

Visitors can manage or opt out of Google’s personalized advertising by visiting:

https://adssettings.google.com/

Visitors may also learn about how certain advertising vendors use cookies and how to manage advertising preferences through:

https://www.aboutads.info/choices/

For additional information about Google’s advertising practices and how Google uses information from websites that partner with its services, please visit:

https://policies.google.com/technologies/ads

You can also review Google’s explanation of how information is used on partner websites:

https://policies.google.com/privacy/partners

Please note that opting out of personalized advertising does not necessarily mean you will stop seeing advertisements. You may continue to receive non-personalized or contextual advertisements.

5. How Google Uses Information

Google may use information collected through advertising services to provide, maintain, and improve its advertising products, measure advertising effectiveness, prevent fraud, and personalize advertisements according to applicable settings and consent choices.

When you visit a website that uses Google advertising services, your browser may automatically send information such as the page URL and IP address to Google.

Google may also use cookies or similar technologies to recognize your browser and support advertising-related activities.

For more information, please review Google’s official privacy information:

https://policies.google.com/privacy

We encourage visitors to review Google’s policies to understand how their information may be processed by Google.

6. Third-Party Services and Websites

ALXZO may use third-party services to support website operations and improve the services we provide.

These services may include:

  • Payment processing providers.
  • Shipping and delivery companies.
  • Website hosting providers.
  • Analytics services.
  • Advertising networks.
  • Email communication services.
  • Website security and performance services.

These third parties may process certain information when necessary to provide their services.

We aim to work with reputable service providers that maintain appropriate security and privacy practices. However, third-party services operate under their own privacy policies and terms.

Our website may also contain links to external websites. We are not responsible for the privacy practices, content, or security of websites operated by other organizations.

We recommend reviewing the privacy policies of external websites before sharing any personal information with them.

7. Sharing of Personal Information

We respect your privacy and do not sell personal information to third parties for their own independent marketing purposes.

However, we may share certain information in the following circumstances:

Service Providers: We may share relevant information with trusted companies that help us operate our website, process payments, deliver orders, provide customer support, and maintain website functionality.

Advertising Partners: We may allow advertising partners, including Google, to collect certain information through cookies and similar technologies to provide and measure advertisements.

Legal Requirements: We may disclose information when required by applicable laws, regulations, legal proceedings, or valid government requests.

Business Transactions: If ALXZO undergoes a merger, acquisition, restructuring, or business transfer, certain information may be transferred as part of that transaction, subject to applicable privacy laws.

Security and Fraud Prevention: We may share relevant information when necessary to protect our website, customers, business operations, or legal rights.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, and destruction.

Our security practices may include:

  • Secure website connections using HTTPS/SSL.
  • Restricted access to personal information.
  • Secure payment processing through appropriate service providers.
  • Website security monitoring.
  • Measures designed to prevent unauthorized access and fraudulent activities.

Although we make reasonable efforts to protect your information, no method of transmitting or storing information online is completely secure.

Therefore, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The nature of the information collected.
  • The purpose for which the information was collected.
  • Customer service and order management requirements.
  • Applicable tax, accounting, and legal obligations.
  • Dispute resolution and fraud prevention requirements.

When information is no longer necessary, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights concerning your personal information.

These rights may include:

  • Right to Access: Request information about the personal data we hold about you.
  • Right to Correction: Request correction of inaccurate or incomplete personal information.
  • Right to Deletion: Request deletion of personal information, subject to applicable legal exceptions.
  • Right to Withdraw Consent: Withdraw consent where processing is based on your consent.
  • Right to Object: Object to certain types of personal data processing where applicable.
  • Right to Data Portability: Request a copy of certain personal information in a commonly used format where legally required.
  • Right to Opt Out: Opt out of certain advertising-related data processing or targeted advertising where applicable.

To exercise any applicable privacy rights, you may contact us using the contact details provided at the end of this policy.

We may need to verify your identity before responding to certain requests.

11. GDPR and European Privacy Rights

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction where similar privacy protections apply, you may have additional rights under applicable data protection laws.

Where applicable, personal information may be processed based on one or more of the following legal grounds:

  • Your consent.
  • Performance of a contract, such as fulfilling an order.
  • Compliance with legal obligations.
  • Legitimate interests, provided those interests do not override your applicable rights and freedoms.

Where consent is required for cookies, personalized advertising, or similar technologies, we aim to obtain the necessary consent before using those technologies.

Visitors may also have the right to withdraw consent, request access to their information, request correction or deletion, and lodge a complaint with their relevant data protection authority.

Advertising Consent

For visitors located in the EEA, UK, and Switzerland, Google requires publishers to follow its applicable EU User Consent Policy.

Where required, ALXZO will use an appropriate consent management solution to request consent for the use of cookies or other local storage and for the collection, sharing, and use of personal data for advertising purposes.

We may use Google’s certified Consent Management Platform or another eligible solution to provide visitors with appropriate privacy choices.

12. California Privacy Rights

If you are a resident of California, you may have additional privacy rights under applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

Depending on your circumstances, these rights may include:

  • The right to know what categories of personal information are collected and how they are used.
  • The right to request access to certain personal information.
  • The right to request deletion of personal information, subject to legal exceptions.
  • The right to correct inaccurate personal information.
  • The right to opt out of the sale or sharing of personal information where applicable.
  • The right to limit certain uses of sensitive personal information where applicable.
  • The right not to receive discriminatory treatment for exercising privacy rights.

Where applicable, visitors may exercise their rights by contacting us using the contact details provided below.

We will handle eligible requests in accordance with applicable legal requirements.

13. Children’s Privacy

ALXZO is not intended to knowingly collect personal information from children under the age of 13 without the required parental consent.

We do not knowingly collect personal information from children in violation of applicable children’s privacy laws.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

We do not knowingly use personalized advertising to target children in circumstances prohibited by applicable law or Google’s advertising policies.

14. International Data Transfers

Depending on the location of our website visitors and the service providers we use, personal information may be processed or stored in countries other than the country where it was originally collected.

These countries may have different data protection laws and standards.

Where required by applicable privacy laws, we will take appropriate measures to help ensure that international transfers of personal information receive suitable protection.