Alxzo we want you to be completely satisfied with your purchase. We understand that sometimes an item may not be exactly what you were looking for, or it may not fit the way you expected.
1. Order Cancellations
Orders that you submit online are processed immediately and may not be canceled, and you may need to wait until you receive the merchandise in order to return it.
2. Refund
If you are not satisfied with your purchase, we will gladly accept returns and provide a refund or exchange within 30 days of purchase.
To initiate a return or exchange, please contact us at [alxzoofficial@gmail.com] with your order number and details of the product you would like to return. We will then provide instructions on how to return the item.
3. item Condition
All returned items must be in their original condition and packaging. We cannot accept returns on items that have been used or damaged. Shipping fees are non-refundable unless we sent the wrong item or it was defective.
We reserve the right to refuse any returns that do not comply with our return policy.
4. Contact
If you have any questions about our refund and returns policy, please contact us at [alxzoofficial@gmail.com].